About us
As one of Pembrokeshire’s premier estate and letting agents, FBM prides itself on its independence and private ownership, operating across South West Wales. Our success comes from a solid foundation of nearly 200 years in operation, a passionate team of local agents, and a dedication to moving with the times.
Our story
Established in 1833 by the renowned Frank B Mason, FBM Estate and Letting Agents remains a thriving business to this day. Headed up by Tim Brace and Kelly Gardner, FBM benefits from their wealth of industry experience and their complementary strengths.
Our people
Our commitment to excellence is reflected in our remarkable staff retention, with many team members boasting over 15 years of service. We are selective at FBM, always seeking agents who are personable, professional and in-the-know about the local community.
The Partner Model
FBM has brought in an innovative new strategy that benefits both agents and customers. The Partner Model allows the customer to benefit from a designated, self-motivated agent who can work with you for years to come.
Our values
Trust
We’re open, honest and upfront – from valuations to fees to feedback. You’ll always know where you stand.
Passion
Our proactive approach means we don’t wait for things to happen; we make them happen. Whether you’re buying, selling or letting, we bring energy and drive.
Community focus
We’re not just in the area — we’re part of it. We support local people, businesses, and causes, because this is home.
Work with FBM
Whether you’re interested in joining the team, learning more about the Partner Model or looking for a business collaboration, please click below.
Hear what our customers think
I recently sold my home through FBM and the experience was outstanding from start to finish. The team kept me informed every step of the way and made what could have been a stressful process feel seamless. Their local knowledge and professional advice helped us achieve a sale quickly and at the right price. I would highly recommend FBM to anyone thinking of selling.
Sarah T, Tenby
Hear what our customers think
As first-time buyers, we were a little nervous about the process, but FBM made everything so easy. Our agent was friendly, responsive, and genuinely cared about finding the right property for us. From the initial viewing to collecting the keys, they were with us every step of the way. We couldn’t be happier with our new home!
James & Ellie D, Pembroke Dock
Hear what our customers think
FBM have managed my rental property for the last 18 months, and I couldn’t be more pleased with their service. They found reliable tenants quickly, handled all the paperwork, and are always on hand to deal with maintenance or queries. Their professionalism and attention to detail give me complete peace of mind.