Since the start of 2017 FBM have, for the first time, employed a centrally located sales progression manager, Lisa Bradley. Unique to FBM Lisa's remit to liaise with vendors, buyers, solicitors, surveyors and financial advisers, keeping all of the cogs moving smoothly throughout the transaction.
Lisa not only obtains proof of funding from purchaser but also vigorously chases the sale in a proactive fashion and by keeping the lines of communication open, we can pre-empt potential issues and reduce the likelihood of chain collapse which can be an emotionally and financially costly affair for both seller and buyer.
UK national average fall through rate - 33%
FBM fall through rate - 8%
Your sale has almost 3x as many chances to fall through with another agent
Customer feedback -
I'd like to thank you for all of your work on the rather drawn out process of purchasing the flat. it was so good to have some one helping who was reliable, professional. you made the whole process much easier - so thank you
Always knowledgeable and professional your advice was invaluable - thank you for your positive and friendly approach.
I have to single out Lisa Bradley for her tireless efforts in keeping this on track, kept me updated, provided a back channel conduit in dealing with the purchaser and came up with practical suggestions. more importantly, she followed them through and did what she said she would do. that means a lot in this business.