Dominic has been in the estate agency business for over 25 years and is one of the most high profile people in the industry in Pembrokeshire. He set up the residential lettings part of the business 20 years ago, developing and growing it over the next 15 years. He is still actively involved with valuations and there are not many properties in Pembrokeshire he has not seen. He is passionate about marketing and the growth of the market share of FBM, and has a good keen eye for detail
I can still remember my first day with FBM – 23 years ago. Mountains and Mountains of files, applicant cards and a typewriter. Property details were produced on a word processer and we waited each morning to see what photographs had been delivered that day to stick onto our sales particulars ! Things have certainly moved on since then but the one thing I can say hasn’t changed is our customer service. We put our clients first – always. We don’t give false hope on valuations, we accompany all viewings, we have some of the most tenacious negotiators in the business and we top it all off ...
After having been with the company for the past 9 months, I am thoroughly enjoying my role as Sales Negotiator, with all the new things I am learning and the great colleagues I have around me. Whilst being out and about, and carrying out viewings is a particular highlight of the job for me, I always look forward to meeting new people and helping them to find their dream home in Haverfordwest and the surrounding areas.
Sarah has been in the industry for several years and with FBM for three years, she has taken over running the Narberth Branch and is committed to providing both our Vendor/Sellers and our buyers with an exceptional service. This is the feedback we typically get from our customers “Sarah Cowlam I would definitely recommend you, without a shadow of a doubt. Both of the girls were absolutely fantastic Georgia and Sarah. I would definitely use you again and I thought the service was highly professional. I thought you were in a completely different league to all the other estate agents in the a...
Georgia has been with the company for the last three years and is a valued member of the Narberth Sales Team. She is enthusiastic and is always happy to go the extra mile for our customers and this is what they have said about her “Georgia was excellent, clear and didn’t over complicate. I thought she was straight forward, friendly, attentive and gave a nice personal touch” Mr W.
Lesley has been with FBM for many years and successfully ran the Narberth Office, this year Lesley has taken the role of Consultant providing the team and our customers with her considerable knowledge and experience of property sales in the Narberth area. Mr D Davies agreed “Lesley is a top girl!, top estate agents” Mr Trice said “They new the local area better than other estate agents in the area, I was very impressed”
Alicia is a long standing member of staff within the Group, joining the sales group in September 2001 as a Sales Negotiator she progressed and qualified through the National Association of Estate Agents (NAEA) in 2004. Highly recommended and well known within the industry she is a respected Valuer and Branch Manager of the Pembroke Office. She is very knowledgeable of her local area and has a very high repeat business, passionate about what she does and aims to deliver her clients honest and realistic advice at all times. Always available for her clients and has been the key to her su...
Dan has now passed his NAEA exams and has been promoted to Senior Sales Negotiator in the Pembroke Branch. Dan has excellent customer skills and a popular member of the team with our vendors and purchasers. His roles are sales, valuations, negotiations, designing brochures and working alongside solicitors to complete the sales transaction. A valued member of our Pembroke team.
A new staff member to join our Pembroke Office is Jamie Barnett, he offers years of sales experience and great knowledge of the area which is a must in this industry. A popular member of staff already with his eagerness to find those important buyers and work along side the rest of a very successful team. Jamie would love to show you around our stock of properties, so please call him to arrange a viewing.
Ed is currently filling the role of Office manager in our Tenby office covering maternity leave. Ed has worked for the company for over 5 years and is a fully qualified member of the National Association of Estate Agents. Ed handles the whole sales process from valuation, preparing details, conducting viewings, negotiating offers and sales progression. During his time at FBM he has receive praise from his managers, colleagues and clients alike. "I would like to commend Ed Spence. I found him to be very helpful at all times, keeping us informed of what was happening". Ed is an active m...
Callum Lewis joined us originally on an apprenticeship scheme and at the end of the term we were more than happy to offer him a full time position at FBM. He is currently working in our busy Tenby Office and has established himself as a very successful sales man. This eagerness to learn is still one of Callum’s distinct qualities and this makes him well liked amongst not only staff, but buyers and sellers alike. ‘I feel that the team are proactive and helpful, and I feel that Callum has been a good communicator.’ Callum was born and raised in Pembroke and supports Swansea City and Ospr...
Ashley Sutton joined the FBM Tenby office in August 2016 and has quickly settled into his new role as a Sales Negotiator. A Pembrokeshire boy he knows the local area well and has already shown he has an appetite for agreeing sales. With a back ground in sales customer service is always a priority. ‘Ashley has been a great addition to our team in Tenby and already has made a very positive impact to our team.’ When he’s not in work Ashley is a keen rugby player and all-round sportsman. He is a valued addition to our Tenby team.
Kaley Yeomans joined FBM Estate Agents in 2007 and successfully worked her way up to become the current valuer and manager of the Milford Haven branch. Previously working as a sales negotiator Kaley feels that she have worked in possibly one of the toughest markets and is confident after seeing the last 8 years out successfully the only way is onwards and upwards for the property market.
Leanne joined FBM almost 5 months ago after serving 10 years in competitive sales environments where she achieved “Sales Person Of The Year” and many more top sales achievements in various campaigns. Since Joining FBM she feels she has been able to use her existing sales knowledge and still gains further knowledge everyday in the property market enabling her to negotiate and secure new sales and help to give existing and new clients the best possible service she can.
Claire joined Fbm in November 2014 and is a valued and much loved member of the team. Claire managed to achieve Negotiator of the year award 2014 after just 1 month of working for the company. Throughout 2015 claire continuously and successfully agreed numerous sales a month and created enormous amounts of business for the company. 2016 found the gorgeous Williams family with a brand new bundle of joy and with claire recently returning to work from maternity leave she has already settled back and is raring to go!
Tim has been in the industry for over 30 years and is a member of both the National Association of Estate Agents (NAEA) and the Association of Residential Letting Agents (ARLA). Tim oversees the rental side of the business, is passionate about customer service and prides himself on great communication. In the community he has been actively fundraising with Wales Air Ambulance and is often seen cycling around the county of Pembrokeshire.
Amanda has been with FBM Residential Lettings since 2008, originally as a property consultant. Having qualified through the Association of Residential Letting Agents (ARLA) in 2011, she has worked tirelessly to improve and develop the department to where it is today. Appointed Manager in August 2014 in recognition of all her hard work and commitment, she is a first class manager with a vast knowledge of the lettings market in Pembrokeshire. She loves a legal challenge!
Charlotte joined FBM Residential Lettings in 2014 and is directly responsible for expanding the rental property portfolio in Pembrokeshire. Charlotte is full of life and has bags of enthusiasm. Having qualified through the Association of Residential Letting Agents (ARLA) in 2016, she is a great asset to the team and deals with the vast majority of our quarterly inspections and quality control on the portfolio. Charlotte is a key part of our liaison on our social media and developing the FBM brand.
Karen joined FBM Holidays in June 2011 and moved over to FBM Residential Lettings in February 2015. Having previously worked in the local authority housing sector for many years, she now deals with the administration and quality control side of FBM Residential Lettings. Karen is a keen book-worm and it at present working towards her Association of Residential Lettings qualifications. A stickler for detail and always loves to get to the bottom of things
Celia came to FBM Residential Lettings through the merger with Haynes Agency. She joined Mark Haynes and his team in 2004 as a property consultant following 18 years with Britannia Building Society. A real passion for figures and a real people person. Celia has a wealth of experience in both the finance and property markets and is a superb asset to FBM Residential Lettings acquisition of Haynes Agency. A family orientated person, who loves trips away.
Chloe joined FBM in June 2015 to front and develop our customer service within the department. Chloe has just finished her education studies at Bath Spa University and is an excellent communicator and will be dealing with all our landlords and tenants alike. She will also be the first point of contact with FBM Residential Lettings. Chloe is very approachable, professional at all times and is a good listener.
Haverfordwest Estates Ltd / 01834 842207 / email@example.com
Registered Address: FBM Estate Agents, St Julian Street, Tenby
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