"I recently sold my house in Pembroke with FBM and I was very satisfied with every aspect of the sale. Anwen and Donna were very quick and helpful with response to any queries; and helped progress the sale as smoothly and quickly as possible.”"
"“Fabulous team, anwen, Donna and Lisa were so helpful and considerate at a very sad time for me , they made the sale of my mums house go so smoothly and they were always there to answer any queries and kept me constantly updated , I couldn’t ask for better customer service, kind and considerate whilst still being extremely professional, can’t recommend enough, an asset to their profession, thanks so so much . 5* all the "
"“Excellent. Donna & Anwen went above and beyond making sure our move went smoothly. Donna especially was a calming voice amid the chaos of moving and solved problems without being asked. Would highly recommend and would use again if we had not moved out of their area.” "
"We cannot fault the service we were given by Anwen. She was everything we'd want in an estate agent: relaxed, genuine and friendly but with all the necessary info on the property and the local area at her fingertips. Made some great suggestions about potential alterations to the property we viewed to make the best use of space. Really really enjoyed working with her and in all our years of using estate agents over the past twenty-three years, we would definitely rank her in our top three! Well done Anwen, Fbm are lucky to have you!! "
" Hi Lisa I would like to thank yourself and the lovely ladies in the Milford branch for all your work . You had all been amazing,friendly and so helpful at all times . Cant thank you enough so grateful to you all xx "
"although we did not buy from FBM our experience with this agent was excellent Anwen and Donna are an asset and a blessing to FBM. I arranged to view a property with FBM, Anwen showed us around and she was excellent new her way around the property volunteered ideas to make the property our own should we buy it and her enthusiasm and professional attitude really showed. An excellent experience. Chris and Yoli.” "
"It's always daunting buying your first home and as a buyer, it's easy to question the sincerity of the estate agents but we cannot thank Anwen enough for helping us through the entire process. She has been so genuine and helpful and really had our best interests at heart, from the start. Nothing was too much and she went above and beyond in supporting us, in an honest and personal way. Lis went out of her way to keep us updated with such prompt, informative and enthusiastic correspondence, right up until the day of completion. It's a crazy time to try and buy in Pembrokeshire at the moment but their customer service has been unbeatable and we are incredibly grateful.”"
"“In an extremely fast market where some estate agents not offering a good service Anwen could give tips on how it's done! She ensures great customer service provided. Keep up the good work"."
"..... would like to thank Donna and Anwen for their help and understanding and found them highly professional and experienced with dealing with our property. Would highly recommend them to anyone considering either buying or selling their property. Many thanks to you both. Kind regards Russell and Jackie"
"Thanks to Fbm for all their help in our purchase. And great service from Eleanor at the office."
"The FBM team have been fabulous since we took ownership of Charles Street"
"…….were very pleased with all you did to identify, and resolve the many challenging situations that occurred during the sale of the above property. We were very satisfied with your service, and would recommend FBM to family and friends. We are grateful for your exceptional service and wish you well. "
"Thank you ever so much for the excellent customer service we received from FBM throughout the process Excellent communication and service throughout the purchase...…...Lisa really helped support us."
"Really good experience with FBM! Enquired about a property to view and was contacted within 24 hours as a response. Viewed the property with Anwen and she was super lovely and very informative with any questions we asked, very genuine responses which made the process easier as we didn’t feel like we were being fooled into anything as we were naive FTB-ers! We ended up wanting to make an offer and the property and liaising with Anwen was easy and efficient, anything I was unsure about she helped with when conversing between the owners, all the way up until Completion on the property we had a really helpful experience with FBM as a whole and even with a couple of hiccups along the way, when we had to go into the office to sort things out, we had just as good a service as we had received before from Anwen so overall we were super happy! Thank u for all your help FBM!” "
"Lisa was very prompt and efficient answering any questions or problems."
"Naomi …. Just wanted to say a few words about how grateful we have been with your involvement in our purchase. You have been so easy to deal with, from the first time we met you to do a second viewing of the cottage, right through to making yourself available after hours for us to pick up the keys following Completion. You have provided us with some excellent contact names which is fantastic as we're new to the area and given us some really useful local information. Thanks so much to you and Fbm for helping to make this happen. "
"Lisa......your commitment and motivation to drive for the line and achieve end game has been relentless, particularly when dealing with a very challenging buyer. You have definitely been instrumental in the desired outcome of completion! We’re extremely grateful for your proactivity, where you consistently chased key interested parties and kept us informed on progress on a regular basis. You always returned calls and emails in a timely manner, and we note, often outside of normal office hours and work days. Your professionalism and support is much appreciated, as is the work ethic of Quita and Patrick (he always actioned what was agreed). Hopefully, you’ll provide feedback to them, and share this with your direct line manager who should be aware of the fact that you’re an asset to FBM. Your commitment and motivation to drive for the line and achieve end game has been relentless, particularly when dealing with a very challenging buyer. You have definitely been instrumental in the desired outcome of completion! We’re extremely grateful for your proactivity, where you consistently chased key interested parties and kept us informed on progress on a regular basis. You always returned calls and emails in a timely manner, and we note, often outside of normal office hours and work days. Your professionalism and support is much appreciated, as is the work ethic of Quita Jenkins and Patrick Doyle (he always actioned what was agreed). Hopefully, you’ll provide feedback to them, and share this with your direct line manager who should be aware of the fact that you’re an asset to FBM. "
"We have recently sold a property through FBM Haverfordwest office. Being my late Mothers home, this was always going to be a difficult and emotive process. I contacted several agents initially, to get valuations and to assess them and how they work. My gut feeling immediately was to go with FBM due to the way the manager Yvonne came across, with her sympathetic, respectful and professional approach. I wrote **** *******, one of their rivals off instantly, due to the fact that the manager bad mouthed FBM and quite frankly came out with disgraceful comments which proved to be completely untrue! I was disgusted by this and decided that if they could not secure my business fairly and based on their reputation, as FBM did, then going about it in this way was not something that worked with me. I spoke to Yvonne about these comments, whereby she reassured me and put my mind at rest. Other people beware if **** ******* try this with you! We agreed a reasonable fee, a valuation that we were happy with (higher than the other agents had suggested) and one that we achieved. The property sold very quickly, with only one minor bump in the road, which Yvonne, Ellie and later, Lisa, dealt with efficiently, speedily and proactively. I was kept informed throughout and communication was excellent. They guided us through a painful process, and I have no hesitation whatsoever in recommending this company to anyone wanting to sell or buy a property, the Haverfordwest office in particular. Thank you ladies. "
"We would rate your service and the service of you colleagues as straight 5’s. We felt there was nothing more we could have asked you to do, and the service was top rate. At all times we were kept updated and the company worked hard to find us a buyer and a very good price throughout. Would we recommend you, most certainly. Many thanks for everything. "
"Throughout a rather difficult sale Lisa kept us informed every step of the way and also acted as a very diplomatic go between. Despite difficult working conditions she was friendly and upbeat despite all that was thrown at her. Quite probably wouldn't have got the sale without her "
"Jamie Barnett of the Narberth office - service was simply outstanding ! Friendly, very helpful, professional and above all else his communication was superb. Sales manager Lisa was also brilliant"
"The experience we had with Jamie Barnett (Narberth) was second to none. We viewed a property and it wasn't right, Jamie explored what we were looking for and we had another on our long list we wanted to view but hadn't yet arranged it. Within an hour, we were viewing it, again, not right but he was keen to have us see it. A month or so later we had an email from Jamie for a house that was due to go to market, we have now exchanged on that property. Jamie was so proactive with firstly coming back to us suggesting we might want to view it and then with any correspondence, chasing solicitors, vendors, etc. Responding promptly to calls, responding to emails, (lots of which were on his days off and out of office hours - early morning and late evening). We have bought and sold a number of properties and I can honestly say that Jamie has been the most fantastic estate agent we have encountered. I know he is working for the vendor, but we also felt he was working for us. A big thank you to Jamie for all his work and support. Satisfaction: Delighted Improvements: My suggestion.....have all your estate agents to do their training with Jamie - he's been absolutely fab! "
"I have used FBM for about 20years for various purchases and holiday lettings. All the team have been very helpful and efficient and Emma and your sales progression team have kept me fully informed. Emma has been a delight to deal with. "
"They were selling the properties we wanted to buy. We dealt with Ms Amy King and she was brilliant arranging for us to view the properties on several occasions and being very patient when there were queries to be sorted out."
"Quick to reply and arrange viewings. Very Happy. "
"Very Happy. Idid ask a number of favours which all were cheerfully received and acted upon. This extra work was much appreciated.regards"
"Constant help throughout. Delighted. "
"The property of course, but we were very pleased it was on with FBM. Emma and Callum in particular have been absolutely excellent throughout, we really appreciated that they always had as much interest in us as the vendor and managed the whole process brilliantly. Lisa also kept me posted a couple of times more recently as we tried to get the deal done. So whilst the whole experience with FBM was great, special mention to Emma & Callum. "
"Found a property advertised that was of interest. Phoned through and Claire & Keley in Milford Haven where very helpful. Got an immediate appointment to view, offer placed and accepted next day. Continued support through Lisa until exchange and forthcoming completion next week. A smooth experience overall done totally by email and telephone calls. Very pleasant."
"I chose FBM for a few reasons but the deciding factor was that FBM didn't "bad mouth " their competitors, which I found to be very refreshing. FBM are extremely good at keeping information updated, and finding 3 buyers in my case. Difficult for me to say what FBM could do better as I have had a positive experience all round. Leanne Robertson from Milford Haven office took me through from explaining how FBM work, initial marketing of my property to the eventual sale, I found her to be very professionable, knowledgable about this area and is very approachable, and was very reassuring when my first buyer changed their mind, and found another buyer within a week. "
"Both Donna and Amy did a fantastic job, excellent communication at all stages of the negotiation and viewing process, great customer service, and Lisa was also efficient at the later stage. I have found many estate agents in Pembs to be well below par but am happy to say I will definitely use FBM in the future. Victoria Tomlin"
"Friendly, patient, knowledgeable, responsive, and helpful. The following team members were great: - Lisa Bradley - Steffan Morgan-Davies "
"Kayleigh’s professionalism and knowledge impressed us from her first valuation and was a deciding factor in us choosing fbm. All the girls were so friendly and professional and went out of their way to help us every step of the way. Lisa your a star helped to calm us in a difficult completion and worked tirelessly to get us there."
"Having my property for sale with fbm, the girls worked tirelessly to find us the perfect property and boy did they succeed, we love it, Leanne our heartfelt thanks."
"easily contacted establish company with a good track record"
"We were impressed by the sales lady who showed us a few houses. She was not pushy ,but patiently showed us properties and answered all questions. Ellie from the Haverfordwest office."
"Have known about ....... good reputation for over 60 years. We haven't done many house transactions in our lifetimes, but this was the smoothest, helped by the complete absence of housing chains. "
"We decided to use FBM for two reasons. The agent's fee was extremely competitive but we had also purchased our property through the same office many years ago. The same staff member was still with the company. We took that as a positive sign. If they are good to work for then we believe that ethos spreads through all their services. We were impressed with the team in the branch and felt they understood what we needed to happen to enable us to downsize and move on. Jamie, the manager hand held the whole operation from start to finish through some sticky moments and was completely reliable. Everything he promised to do was delivered on."
"I would like to say thank you to Lisa Bradley for being an outstanding member of staff, Lisa provided a fantastic customer service. Lisa proformed above and beyond our expectations and due to this we will be highly recommending FBM. I would also like to thank Amy king, Amy helped us find the perfect property and provided an impeccable service to the completion date."
"We visited the property several times accompanied, mainly, by Callum who was always very professional and helpful. He provided some useful advice without ever appearing pushy or interfering. We have been very impressed with the service provided by both him and Jamie."
" From day one all the team at FBM were fantastic. Claire was there for me at any time. They sold my house in 5 days then advertised for a property of my choice. Found 4 days later. I have bought 8 houses in my time. Buying and selling has been the easiest exchange with FBM. Thank you ever one with FBM. "
"I am very relieved that the deal is now finally completed! I wanted to thank you both for your professionalism and tenacity in seeing the deal through – it’s very much appreciated! Lisa, can you please also thank other members of the FBM team, particularly Callum and Niamh; I will pop into FBM and thank them personally when I am next in Tenby."
" A very professional team, very grateful to Kayley and Leanne who had to deal with a substantial time difference (I live in New Zealand), and the whole sale process was well explained and moved seamlessly along."
"polite efficient service. prompt feedback following each viewing. I would recommend fbm and have done to anyone who is moving home."
"I am delighted"
"Everyone who i met during viewing the property were very helpful and while buying Lisa was ffab!! Very Happy. Keep up the good work!! Thank you all- Diolch yn fawr!!!! "
"First impressions and friendliness - had 3 valuations from different local estate agents, didn't matter about valuation but on first impression and treated like a friend, talked about private lives etc other's did not. All 3 ladies Kayleigh, Leanne and Clare - everyone of them I had communication with and felt they had our best interests all the time. "
"Reputation of FBM was known to us. Satisfaction: Delighted "
"Recognised local company. Jamie Barnett very helpful and offered sound advice."
"Very Happy"
"Presentation of staff and surroundings. Their professional and caring manner. Their enthusiasm to want to sell your house. All the staff at FBM Milford Haven are keen to help with whatever is presented to them and their patience is a true gift. Also Lisa Bradley is a credit to your company she knows just what buttons to press to keep the ball rolling when things slow down. Professional at all times and very clear explains each step. Thank you all x"
"FBM is the best in Milford Haven ,staff very helpful and excellent at there job. Sold my house within a few months, without any stress. Will recommend them in the future. Well done to you all."
"Excellent advertising on social media. A great team, who clearly work well together. Special recognition to Claire Williams who is simply fantastic at what she does. Nothing is too much trouble for her, she understands the needs of her customers and is willing to go the extra mile. When you meet Claire, she is so professional but also so warm and is someone you can really trust. "
"We know Tenby and selected 2 potential agents we felt we might like to talk to as potential Reasons: Definitely the professional approach and urgency displayed from the outset. Emma was very professional and personally dealt with the preparation of the details etc. Her team were also involved and the service was very good and delivered promptly as promised, in accompanied viewings. The buyer was found very and sale agreed very quickly. Satisfaction: Delighted Repeat Use: Yes Recommendation: Yes Improvements: We simply couldn’t have wanted more from your estate agency services. We have already recommended FBM. Lisa on the sales progression side was also a massive help as we experienced considerable conveyancing difficulties. We deeply regret our choice of conveyancer but Lisa couldn’t have been more helpful nor more efficient in helping get the sale completed. "
"One of the most professional Estate Agents in Pembrokeshire. A class above many of the rest."
"Very professional in the way FBM conduct their business. keep doing your excellent work."
"We were impressed by the initial meeting …… Our initial appraisal with Dominic was very positive and he sold a good service at a competitive price. We would like to pass on our thanks for his management of the purchase and advice. Claire W was particularly helpful and without her numerous interventions, we feel we would have lost the sale of our property. We would also like to pass on our thanks for her sterling service and advice. Lisa was also very helpful and always had a good handle on things despite some difficulty with other properties in the chain. We would also like to pass on our thanks. "
"From start to finish your staff were amazing and should we wish to sell again we would most definitely use Fbm."
"I chose you due to your social media activity and popularity in town. Social media activity. Popularity in town. All the staff were very professional, Claire was great at picking out suitable potential buyers for our property. Even with 35 viewings Claire understood the inconvenience to us and vetted queries thoroughly to prevent wasting our time. Satisfaction: Very Happy All the staff were very professional, Claire was great at picking out suitable potential buyers for our property. Even with 35 viewings Claire understood the inconvenience to us and vetted queries thoroughly to prevent wasting our time. Satisfaction: Very Happy "
"Fbm is local, the girls in office are a great help, they kept in touch throughout the sale of my property... delighted ..... "
"Each and every member of the team we met or spoke with had honest ideas, were polite and confident and made the whole selling experience relatively free of complications and stress. Great levels of communication from all of you."
""I found both Pembroke and Milford Haven FBM to be really helpful. One of the few estate agents in Pembrokeshire who followed up on viewings and proactively sought out properties they thought might suit us. If I had a property to sell I would definitely want it to be on with FBM! Amy in the Pembroke office was fantastic, encouraging us to go and see a property that we didn't think would suit us and it turns out she knew what we wanted more than we did ...it is our dream home! We love it, we are very happy and can't thank Amy enough! A big thank you also to Lisa for managing the sale procedure and Andy for the mortgage advice. Dealing with the FBM team was an all round positive experience!""
"Donna & Matt at the Pembroke office have worked incredibly hard for us in finding our new home after relocating from Kent. They are friendly, helpful with advice & we can’t thank them enough!"
"Jamie, Yvonne and Lisa absolutely brilliant, always at the end of the phone with any queries we had, always professional, highly recommend, and in future should we be in a position to sell, we will use yourselves again. Thank you all."
"I have been delighted with the quality of service from all staff members involved in the marketing and sale of my property."
"Jamie Barnett deserves a very big Thank You. The service he provided was exceptional. We are purchasing from a distance which made it very hard to arrange for tradesmen to assess renovation costs etc. However he assisted with this process & helped us obtain the quotations required. He was very proactive in his approach & his communication was excellent which helped reduce the stress associated with purchasing a new property. Thank You Jamie "
"Niamh and Lisa have been exceptional. Always helpful, easy to contact, supportive during a difficult sale. I always felt they were working for me, and wanted the best sale price and completion of house sale. Both deserve an FBM bonus! Delighted."
"he ladies at FBM were excellent throughout the whole purchase of this house. From the start they ensured I could view it at a suitable time And kept me informed throughout the whole purchase as to what was going on. What I particularly liked about FBM was that I felt they were working hard for both buyer and seller. Their main goal was that both parties were happy and had the best possible deal - it was so refreshing. Their communication is second to none! If I ever sell my house I'll def use FBM. Thanks everyone! "
"We had put the house on the market with purple bricks and after 4 months had 4 viewings and no offers. After talking with work colleagues and friends it was decided to take it off with purple bricks and to market with FBM. Claire was very positive from the start that she could get viewings for us. Acted the same day in getting the property on the market had 5 viewings and 3 offers in the first few days, accepted a cash offer."
"I know few girls in office and know fbm have a very good record in selling houses Delighted. "
"Local recommendation and having an office in the centre of Narberth. Sarah and Ryan at the Narberth office were extremely friendly and helpful. They would do anything to help resolve any issues you had. Would also like to mention the help we received from Lisa Bradley again very friendly and great service. Would definitely recommend friends and family to use Fbm. "
".... brilliant ,we phoned on a off chance to see any properties in our price range in pembroke, we were just leaving Wales , he went out of his way to show us some the same day and as a result we brought one he showed us. I do feel that all your team have been wonderful and helpful."
"Fbm – REALLY GOOD SERVICE AND THANK YOU FOR HELP."
"The whole Milford Haven team are exceptional. Kaley, Claire and Leanne have been fantastic in tegards to my sale. They have been prepared, supportive, organised, along with their excellent professionalism has enabled this process to be as smooth as possible. Lisa Bradley also should be recognised for her commitment to ensure the completion of sale proceeded. As I have made comments before to my friends and family reagrding the FBM Milford team - this teams sells houses. I would highly recommend!"
"Many thanks for all your efforts. It is quite relief to have sold the property so quickly, so all credit to your team. "
"The viewings were arranged promptly and done to schedule (Jamie). Jamie also provided good guidance on the offer process.The colour printed brochures are nice but most people probably have a phone/tablet they can view the info on. You could provide these optionally to save paper/toner? "
"Thank you so much to all the girls for all their hard work. They have been amazing the whole way through. "
"You had the property that we wanted and all the staff were amazing so no complaints at all. "
"the staff in milford go over and above expectations, are always happy to help, promote a feeling of trust and make one feel a valued client. Leanne is an asset to your company! I said no suggestions but perhaps you should give Leanne a pay rise she really is that good ~! "
"Been aware of them and their reputation for years. Very Happy. Lisa was brilliant over a long and difficult sale. "
"Parents and partner sold houses with FBM and everything went smoothly. Excellent service from all the girls. Highly recommended. Thank you for your fantastic service."
"We found you very helpful. Always there when we would phone or you would return the phonecall. Lisa was very special. Again a very big thank you to you all. "
"we had 3 valuations and fbm was the best offer of service"
"we had 3 valuations and fbm was the best offer of service"
"Lisa went out of her way to sorted everything for me, things that I should have been able to sort myself if I wasn't so stressed. Clare showing me around a few times, no rushing. All staff that I spoke to were very welcoming and helpful They already tick all the box's for me. Very well done!!! "
"FBM are really good at getting back to inquiries in a timely and efficient manner. FBM, Leanne in particular was great at listening to what i wanted want whilst making alternative suggestions on properties that I may have missed - I would never have found my current property without her, nothing was too much trouble. Having gone through viewings with just about every estate agent in pembs, FBM most definitely provide the most professional and friendly service, If i ever come to sell a property, FBM would be the agents i would sell it with - by far the best"
"Good advertising, good selling techniques, informative, friendly, & approachable. All good. Dominic for initial contact & advice, Sarah & Ryan for informing us of viewings and prompt feedback! "
": I would like to thank Callum at FBM for all the help he gave us during our property search and for dealing with our house purchase."
"Went in to the branch on Friday, and met Matt Webb, he was lovely, very professional, encouraged us to view a property, which we did, although it wasn't quite for us, after we left the branch he rang me to say he had found another property that I might be interested in, not in a pushy way at all. He is a credit to your branch and if I had a property to sell I would have no qualms in him marketing it for me. A real credit and you will go far Matt."
"I knew that Kaley & her team would have the best chance of selling my property due to their high success rate in the area "
"We viewed properties from various agents however, we did notice that the quality of properties being marketed by FBM were presented at a higher standard than others."
"I had seen on Facebook how quick and efficient they are due to the amount of houses being sold by them, also had bad experience with other local agent. I had seen how many other buyers and sellers had given such high reviews via Facebook. Claire had been amazing from start to finish, she had been in constant contact with myself asking if any properties interested us also offering us a property (which we now have) to view before it was even listed which was amazing!"
"All the staff at FBM were extremely helpful from day one to completion date. Everyone deserves credit and praise for making this a very successful and quick deal for all concerned. "
"I had seen on Facebook how quick and efficient they are due to the amount of houses being sold by them, also had bad experience with other local agent. I had seen how many other buyers and sellers had given such high reviews via Facebook. Claire had been amazing from start to finish, she had been in constant contact with myself asking if any properties interested us also offering us a property (which we now have) to view before it was even listed which was amazing!"
"Recently sold a house with fbm and found them absolutely brilliant, really friendly and helpful, couldn't have asked for more. Thank you so much girls, can't recommend them highly enough."
"Myself and my boyfriend have recently bought our very first home with thanks to FBM Milford Haven. Claire Williams was absolutely amazing, nothing was too much trouble. Any questions we had I could pick up the phone or email her and she'd get back to me so quickly. Would definitely recommend this estate agent to family and friends. Thank you so much Claire and FBM. "
"Could not of helped us anymore! We are now in our first home thanks to a process made a lot easier with fbm! We originally viewed one property which we expected would be perfect for our first home, however it wasn’t quite as expected. Leanne Robertson from fbm advised us we viewed another property which we wouldn’t have viewed ourselves. So we took her word for it and went to view the property, which turns out to be the perfect first home for us. We would strongly advise anyone buying their first home to go and speak to Leanne, or anyone in fbm Milford haven and you will not be disappointed. Thank you all at fbm Milford haven for the fantastic work you have done for us the last couple of weeks. Dan and Mezz "
"Went to pick up the keys for our new home today, was suprised when turned up to recieve a bunch of flowers off fbm, what a nice gesture x "
"Always love doing business with FBM. They're all so friendly and professional. I've always found them polite, efficient and knowledgeable. Dominic Subbiani one of the nicest estate agents I've dealt with and I've dealt with a great many all over the UK "
"pleasure to do buisness with.. massive thanks to jamie he was very helpfull and friendly throughout and always kept in touch letting me know exactly what was happening. thank you everyone at FBM "
"used FBM when I moved back to Pembrokeshire from North East..... 5* ... they really did bend over backwards. I had very specific requirements..... and they found a perfect match for me."
" chose to use FBM following a number of recommendations and I am happy to say that I have found their service to be exceptional. All members of staff have been professional and helpful throughout the process and I would be more than happy to recommend them in the future. Thank you for all your hard work."
"Thank you to the team at FBM Pembroke in completing the sale of my property. As we all know, its been a rollercoaster ride at times, but I cannot fault their efforts & committment since my property went onto the market. Has Alicia ran up & down Main Street yet? I will pop in & say hello again sometime in November. Thanks again. If you need a Pembrokeshire agent I doubt you could find better "
" recently sold my property and found Sarah Cowlam in the Narberth office of FBM, particularly helpful and friendly. She is obviously a very experienced negotiator and has a very professional yet caring approach to dealing with clients. Sarah took much of the stress out of what can be a very stressful process and calmly dealt with my queries and anxieties. I felt I could trust her to do her best for me as she was prepared 'to go the extra mile' and kept me informed at each stage of the negotiations. She gets 5 stars from me! Thank you Sarah."
"Right from my first contact with the two sales negotiators, Sarah and Georgia, there was an air of confidence and a can-do attitude about the office. Their effort and determination secured the sale of the property within two weeks of placing my business with them. No lesser effort was put into finalizing the sale by Lisa, at sales management in the Haverfordwest office, who always kept me abreast of developments until completion. A smooth, professional transaction from beginning to end. Thank you."
"Always on hand to offer professional and friendly advice. A****"
"We've bought and sold through FBM Milford and have had excellent service on each occasion - the team are friendly and extremely knowledgeable. Very highly recommended!"
"I have bought and sold with FBM Milford Haven several times over the last few years, very professional and hassle free, keep up the great work girls👌👌"
"We recently sold our house with FBM Milford Haven. From initial valuation all the way through to completion was stress free thanks to the fantastic efforts of Kaley, Claire and Leanne! Thank you!"
"We have now used Fbm to purchase and sell a house. Both times Kaley, Leanne and Claire have been fantastic. Always keeping us regularly updated, offering very helpful advice and made both times stress free. We would highly recommend them."
"Excellent 5* Service from FBM Milford Haven from start to completion. Regular updates on progress and no question to big or small. Attention to detail seems the norm. We purchased our home with them and it was a breeze. Faultless."
"Great team, thanks for your help with finding a property!"
"Fantastic company, great service from Ashley! Would highly reccomened"
"Great Service and also a tremendous help in the community by being title sponsors to the TenFoot Swim and FootStep Run, raiding money for locally charities."
"Very Helpful, always staying in contact with you, and after coming back to Pembrokeshire after 38 years of being away you need that "
"Great service. House was sold within days. Highly recommend."
"I am happy to say that throughout my dealings with FBM their wonderful staff have been approachable, professional and unconditionally helpful. They are on-hand to answer any questions and queries I may have had and made the whole process simple and stress free. Thank you "
"6 stars"
"Lisa Bradley This young lady is one in a million without her we have no doubt our purchase would have Fallen apart she went above and beyond our expectations and her duties for FBM she was there for us Every step of the way even at weekends and when she was on leave or out for diner with her mum this Purchase was probably the worst we have ever had to deal with we have brought and sold 14 houses in The last 20 years both in the UK and the USA we were at the stage of walking away from the purchase but With Lisa skill and determination to negotiate she saved the day in our eyes which we are forever grateful She also has a great sence of humour which goes a long way to help relive the tension which was building We hope FBM know what a star they have and appreciate the hours of her own time she gave up to Bring this sale to completion if FBM could spare her for a couple of weeks we are sure she could sort out"
"6 stars"
"Realistic valuation and appraisal of property. Fast efficient service. Polite efficient staff and recommend to others."
"Throughout all of our dealings with the various people at FBM we have been extremely impressed with the personal , professional and very caring service we have received throughout the whole transaction. We were impressed with efficiency and punctuality of Sarah Cowlam from .Narberth, We were extremely happy with the friendly and professional communications we had with Niamh Davies from the Tenby office. She went out of her way to ensure we got viewings and information as we needed it, she was so supportive and motivating when there were delays. The Sales Progression Manager Lisa Bradley has been exceptional, she has kept a ready line of communication going so that we always knew where we were with the sale, contacting us out of normal office hours when she thought it would be beneficial for us. She has kept her finger on the pulse and made things happen to help ensure a conclusion to the sale despite various difficulties that arose. Overall, the staff we dealt with made a difficult process as pleasant as is possible in the circumstance with good humour, efficiency and a genuine care for providing excellent customer service. Thank you to them all. Wish all Estate Agents were as customer focused."
"After a really disappointing experience and complete waste of money with Purple Bricks, we were contacted by FBM. Their local knowledge and enthusiasm made the experience easy. Delighted....we were more than satisfied, the communication and care throughout were outstanding. We would highly recommend."
"I chose to use FBM following a number of recommendations and I am happy to say that I have found their service to be exceptional. All members of staff have been professional and helpful throughout the process and I would be more than happy to recommend them in the future. Thank you for all your hard work. "
"First class, every time something happened they kept me informed with a phone call and they were really good. They let me know about all viewings and gave all viewing feedback and offered advice on the way things were going. I could think of nothing to improve on. Dealt with Callum and Ed. *Client did score a 10 on previous call in Feb and stated that the service since has been excellent. "
"Huge thanks to Leanne and Kaley for guiding us through the purchase of our first house. They made the experience straightforward and helped us with every stage. Nothing was too much trouble and no question too silly! Thank you both. "
